At Sami & Co., we are committed to delivering your order promptly and securely. Below is an overview of our shipping process, including estimated delivery times and important information regarding international shipments.
📦 Order Processing
Orders are processed within 1–3 business days (Sunday through Thursday, excluding public holidays). Once your order is shipped, you will receive a confirmation email with tracking details.
Please note: During high-volume periods, such as holidays or promotional sales, processing times may be slightly extended.
🚚 Shipping Rates & Delivery Estimates
Shipping fees are calculated at checkout based on your location and selected shipping method.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
Delivery times are estimates and may vary due to external factors such as courier delays or customs clearance.
🔍 Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You may track your shipment using the link provided or directly on the courier’s website.
📦 Lost or Damaged Shipments
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the estimated delivery date. We will do our best to resolve the issue promptly.
Contact: [email protected]
Please include your order number and a description of the issue.
📬 Need Assistance?
If you have any questions or require further assistance regarding your order or our shipping policy, please contact our customer support team.
Email: [email protected]